Privacy Policy

Introduction

RedBalance ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number) when you reach out to us
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website
• Cookie data as described in our Cookie Policy

How We Use Your Information

We use collected information for:

• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience
• Analyzing website usage patterns
• Complying with legal obligations

Legal Basis for Processing

We process personal data based on your consent, contractual necessity, legal obligations, and our legitimate interests in operating and improving our educational platform.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with service providers who assist in operating our website, subject to confidentiality obligations, and as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable data protection laws, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

RedBalance

19 Albert Dock, Liverpool L3 4AF, United Kingdom

Phone: +44 151 583 71 49

Email: [email protected]